Upon
your approval, we will print the item shown in the proof above. If ANY
corrections or revisions need to be made, DO NOT approve your
order!
Instead, give us a call and have us make any changes that are
necessary. When those changes have been made, we will post a new proof
for you to approve. Then, and only then, should you approve your design.
BEFORE APPROVING, PLEASE READ THE FOLLOWING INFORMATION
CAREFULLY
1.
Make certain you are satisfied with the layout and design of the proof
shown above.
2. Check the proof carefully to make certain there are
no typographical errors. If there are, let us know and we will correct
them.
3. If you asked to have the union bug / union label
printed on your item, make certain you see it in the proof shown above.
If the union bug doesn't show in your proof, it will not be printed on
your finished product.
If it doesn't show in the proof, call and let us know the union bug /
union label wasn't included in your proof and we will post a new proof
for you to approve.
4. One half hour of design time is included in our
price. For most orders that is enough time to complete the initial design and perhaps one minor
revision. Complex jobs or jobs that need multiple revisions may require
more time than the 1/2 hour included. If additional time is needed to
complete your artwork, additional time is priced at $30 per half hour.
Before any revisions are made, it is our policy to first obtain credit
card payment information.
5. How
your computer monitor is calibrated can dramatically affect the way you
see color on-screen. Because of this, it is possible the colors you see
in your on-screen proof may be somewhat different than they will be on
your finished product.
Artwork
for the items we produce will be printed on a high-quality, Xerox
Docu-Color 5000 digital color laser printer. We do not provide EXACT
Pantone color matching.
6. As a standard business practice, some items we
produce will carry our tag line. The tag line is placed in an
inconspicuous area and will carry our company name, phone number and
web address. (On buttons, the tag line is placed on the curl of the
button.
If the custom item(s) you are having produced are for resale, or if for
any reason you would prefer not to have our tag line on your custom
printed item, let our customer service representative know when you are
approving your design(s) and we will remove it.
7.
We will typically start printing your item as soon as you approve the
design. If you call back 10 or 15 minutes later and ask for a revision,
your item may have already been printed. We can still revise the item
at that point, if you wish. However, there will be a charge for any
items that have already printed. Additional art charges may also apply.
8. Most orders are produced and ready to ship 24 hours
AFTER you approve your design.
If you are on a tight
schedule and need your item in-hand by a specific date / time, please
let us know when you approve your design. Ask our customer service
representative to confirm when your order will be ready to ship.
8. Orders are shipped F.O.B. Phoenix, AZ.
Unless you request otherwise, orders usually ship by UPS Ground.
Other shipping methods are available (upon request), but those methods
are additional.
9. Packages can sometimes be delayed in transit due to
weather or other unforeseen circumstances. Please choose a shipping
method that allows adequate time for your order to reach you, even if
there were to be a delay. While we guarantee we will ship your order on
the date promised, we cannot guarantee the time or date when the
shipper you choose will deliver it. We are NOT responsible for orders
lost or delayed while in transit.
For more
information about our shipping policies and procedures, click here. You will find important
information here regarding your options and our responsibilities. So if
you are going to have us ship your order, please take the time to read
it.
PLEASE NOTE: Orders
that have been proofed and approved by the customer, or customer's
representative, will only be re-printed / re-done at the customer's
expense.
So please check your prototype / proof carefully before approving your
design.
